Hardware Stores
London, England, W2 5RA
Submitted by Alice Williams on Wednesday, Aug 07, 2024
Bought a very overpriced kettle in an emergency which broke because just over a month later. Was left waiting in the shop for 10 mins as the owner was next door dealing with something else. When he did appear he refused a refund and said exchange only but then changed his mind and said we'd have to write to the manufacturer. Terribly poor service
Submitted by Mark Whelan on Sunday, Aug 04, 2024
Fantastic service. Showed me how to replace a dimmer unit, gave me all the parts, all at a very good price. Best in town
Submitted by David Anderson on Thursday, Jul 11, 2024
I rarely write reviews but this shop really deserves some praise. I bought a power cable - which incidentally I couldn't find in 3 other shops - and which, joy of joys, didn't come encased in hard plastic or cellophane. Back at home I discovered I'd mis-measured and it was just too short. The owner immediately found me a longer one and, despite the fact that it was priced higher refused to take any more money. He also gave advice about a couple of other things I was looking for. Proper old school knowledgeable service in a shop that's a glorious jumble of anything and everything electrical.
Submitted by Hannah Gibbon on Saturday, Apr 27, 2024
I broke a bulb on my lamp and he supplied me with a new one. However when I got it home and put it in my lamp it didn’t work. I went back the following day with my lamp and he very kindly and at not extra charge checked my lamp over and solved the issue. From now on I will only buy bulbs from here. These places are very rare these days and we as customers should do everything we can to ensure it doesn’t close.
Submitted by Harry Jack UK on Tuesday, Dec 22, 2020
Entered this shop to look for a lamp post that could fit a specific bulb, an smart lamp, that would facilitate the life of a disabled person.
The old bald rude man sat on his chair showed me an adaptor, I explained again, nicely, what I was looking for. He said that he had the item, but would only show if I'd pay, i said that "i can't pay for something i can't see" he said, then, that I should leave.
The lamps post I wanted cost £20 and I was willing to get 4, but he probably has a lot of money and doesn't need customers, didn't even bother try to understand. So I strongly advise not to got if you're unwilling to pay to see items that you already want to buy, and be treated rudely.
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