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Mid-Town Plumbing Co.

Contact Information

Company Name
Mid-Town Plumbing Co.
Phone Number
Location
1218 W South St
Benton, Arkansas, 72015
United States

Company Details

Hours of Operation
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Mid-Town Plumbing Co. Specialties


Mid-Town Plumbing Co. Reviews


Submitted by Jeff McDaniel on Thursday, Jul 11, 2024

5 Star Review by Jeff McDaniel

Overall

They came out and addressed my issue. They were helpful and kind. Prompt service is always appreciated.

Google Review

Submitted by Brandi Clay on Sunday, Jun 23, 2024

5 Star Review by Brandi Clay

Overall

Austin and Master Plumber Coy are both awesome people and hard workers. They both listened to me try to describe what was going on with my plumbing and then explained what was happening and how they were going to correct the situation. Very happy they were able to come to my rescue and save the day. ????

Google Review

Submitted by Anna Toepfer (AT) on Tuesday, Apr 30, 2024

5 Star Review by Anna Toepfer (AT)

Overall

Very responsive staff and competitively priced! you can text or call them and they will take good care of you! I recommend them to my friends and clients!

Google Review

Submitted by Galenda Kyambi on Wednesday, Apr 10, 2024

1 Star Review by Galenda Kyambi

Overall

Asked for a quote on plumbing work. After coming out to look, they never provided a quote. Text was ignored. Did not let them do any work for me

Google Review

Submitted by Diane Ashworth on Wednesday, Apr 03, 2024

4 Star Review by Diane Ashworth

Overall

They are good company, had some issues but they made sue I was taken care of, would use them again

Google Review

Submitted by RJ Hawk on Thursday, Feb 22, 2024

5 Star Review by RJ Hawk

Overall

Midtown is the best in the business. I use them for ALL my plumbing needs. We have had them clean out lines, fix broken water lines and even fix other people's work. There is nobody in the business that I would even consider for my plumbing needs. Honesty and Integrity are two words that fit this company!

Google Review

Submitted by Angie Cearns on Thursday, Feb 22, 2024

4 Star Review by Angie Cearns

Overall

I wanted to believe this was a good company but after 2 times of accidentally left off the schedule or removed off the schedule and 2 times at our house not fixing the problems here we are, no callbacks, nothing amd still a plumbing issue with apparently a warranty they are not going to honor and a big hole in my ceiling. What do you do?

UPDATE: The company is making it right. Through all the confusion and frustration, the company has come by and made repairs. They went above and beyond the service call to make it right. We will he using them for all our plumbing needs and will keep posting updates as they continue to provide exceptional customer service. THANK YOU FOR MAKING IT RIGHT!

Google Review

Submitted by Sarah Munoz on Thursday, Jan 11, 2024

5 Star Review by Sarah Munoz

Overall

The crew did a wonderful job at our office in Bryant this week. They identified the problem quickly, were on time every day, kept me updated throughout the process, and went above and beyond. Highly recommended!

Google Review

Submitted by Moriah Sitz on Wednesday, Dec 28, 2022

1 Star Review by Moriah Sitz

Overall

After our hot water heater went out during the last cold snap, I scheduled a service call with Mid-Town. The woman who took all my information on the phone was very friendly and helpful. However, the day of our appointment (four days after scheduling) I called to check the time of arrival, and another woman spoke with me. She told me they did not have me in the schedule. She also said it would not have mattered anyway because they had other more important calls that day. This left my family without hot water for even longer since other companies also had a wait time. I was very shocked and disappointed in the unprofessionalism and lack of customer service!

Google Review
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