My friend had an issue with a man who lives with her. He brought stuff from a hoarder’s house and was promised a fumigation for $400, but it wasn’t done because she had dishes in her cabinet. They refused to do it, even though they didn’t tell her to take out the dishes. They just told her to wash them afterward and not to eat pasta or cereal that was opened.

These grown people can’t move a dish and then belittled her afterward. She worked 12-hour shifts the two times they came. Now, when they come over, they said they’d use gel bait instead of fumigation again. She’s worked overtime trying to get them to do the fumigation!

They literally did nothing twice and are trying to charge $400 for gel bait now? I think not. And belittling someone is terrible customer service on the phone.

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Submitted by Latisha Simmons on Friday, Jul 12, 2024

5 Star Testimonial by latisha simmons

Overall

Juan Davis has great customer service. He’s very polite and takes his job very seriously. We appreciate him.

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Submitted by Kaelea Sexton on Monday, Jun 10, 2024

5 Star Testimonial by Kaelea Sexton

Overall

Westen Weeks made my experience great. He was able to answer all of my questions and complete the job in a timely fashion. His customer service was outstanding.

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Submitted by Sharon Hilton on Saturday, May 25, 2024

5 Star Testimonial by sharon hilton

Overall

Great service! We had some back & forths about time. Justin Flanders kept in contact with us, polite, professional & showed up as promised. I think he turned our home upside down iso pesky pests!! Awesome job, Justin & impeccable service.

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Submitted by Ethan Waldock on Thursday, May 23, 2024

5 Star Testimonial by Ethan Waldock

Overall

I work with a CGC—we had to call and try to rush a few things through with our termite final and the final report for the county. The tech I got was Randall. He called me early and introduced himself, called back as he was arriving, and finished the scope of work promptly—well before promised. Our paperwork came back finalized before Randall had much made it off of my job site. Very pleased with the service. Thank you FL Pest Team.

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Submitted by Tammie Thornton on Monday, Apr 15, 2024

5 Star Testimonial by Tammie Thornton

Overall

Donovan is exceptional at his job! He is more than accommodating with appointment times and always calls or texts a reminder to me. I appreciate his kind demeanor, thoroughness, and professionalism. You are lucky to have such a person as he working for your team! Thank you!

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Submitted by Kelly H on Friday, Apr 12, 2024

5 Star Testimonial by Kelly H

Overall

Justin F. is an amazing worker. Efficient, trustworthy, knowledgeable,and timely. His personality is the best and customer service from him is unsurpassed! He makes you feel like the company really cares about your business and well being.

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