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Contractor Floor & Decor in McDonough GA

Floor & Decor

Flooring & Tile Contractors
 McDonough, Georgia, 30253

Rated 3.6/5 (9 Reviews)
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Call: +1 678-561-9289

Contact Information

Company Name
Floor & Decor
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Call: +1 678-561-9289
Location
1120 Towne Centre Village Dr
McDonough, Georgia, 30253
United States

Company Details

Hours of Operation
Sunday: 10AM-6PM
Monday: 7AM-8PM
Tuesday: 7AM-8PM
Wednesday: 7AM-8PM
Thursday: 7AM-8PM
Friday: 7AM-8PM
Saturday: 8AM-7PM
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Floor & Decor Specialties

Backsplash tile installation
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Bathroom tile installation
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Carpet Installation
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Ceramic tile installation
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Cork flooring
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Floor tile installation
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Glass tile installation
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Granite flooring
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Granite tile installation
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Hardwood flooring
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Kitchen tile installation
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Laminate flooring
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Marble flooring
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Marble tile installation
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Mosaic tile installation
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Porcelain tile installation
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Rubber flooring
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Slate tile installation
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Terracotta tile installation
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Terrazzo flooring
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Tile cleaning and maintenance
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Tile consultation and advice
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Tile customization options
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Tile demolition and removal
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Tile edging and trim installation
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Tile flooring repair
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Tile grout repair and sealing
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Tile installation services
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Tile material selection and sourcing
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Tile pattern and layout design
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Tile surface preparation
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Travertine tile installation
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Vinyl flooring
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Wall tile installation
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Floor & Decor Reviews

Submitted by R. Borowiec on Monday, Jul 01, 2024

1 Star Testimonial by R. Borowiec

Overall

We did not appreciate their attitude when we returned a good bit of tile. At first they wouldn't take it, then later after calling corporate we were able to bring it back. They were upset that it was going to hurt their sales numbers. What a bunch of whiners over there

Google Review

Submitted by Susan Marine on Sunday, Jun 30, 2024

1 Star Testimonial by Susan Marine

Overall

I purchased tile at a different Flloor and Decir and needed to return it. It was on sale when purchased and I asked if it was returnable. I went to the McDonough store and they refused to do the refund. The product was in its original packaging. I would have made another purchase but I will never go that store again. Absolutely horrible customer service!! I will be reaching out to their corporate headquarters.

Google Review

Submitted by Mary Sneed on Friday, Jun 28, 2024

1 Star Testimonial by Mary Sneed

Overall

The worst customer service ever. No one knows anything. The never answer the phone. Julianna needs more training or perhaps a new job. She hung up on me. I’m canceling my order and of over 4K and heading to Home Depot!!!! Wish I could give no stars! I’m furious. She messed my order and and my contractor couldn’t pick my material up… I’m furious!

Google Review

Submitted by Deloris White on Monday, Jun 10, 2024

5 Star Testimonial by Deloris White

Overall

Marci was great as far as helping me pick out my tile. I will shop there again and I will go straight to Marci for help.

Google Review

Submitted by Michael D. Stern, Jr. on Wednesday, Jun 05, 2024

5 Star Testimonial by Michael D. Stern, Jr.

Overall

I had the best experience here at Floor & Decor with Kristy Horton. Her keen eye for colors and putting together the color scheme with accents for my new shower was impeccable. I highly recommend that you come see her if you're interested in upgrading your shower or home. It was definitely worth the drive from from Kathleen, GA.

Google Review

Submitted by Donnie Knight on Tuesday, Jun 04, 2024

5 Star Testimonial by Donnie Knight

Overall

At first I couldn’t get any help, everyone was gone to lunch are busy ,then this sweet little lady tried to help but she was to short she call and Kelli came to my rescue we loaded 10 heavy bundles from over our head of oak hardwood flooring filled up two carts I paid ,Kelli said go get your truck I’ll help you load it , this girl works harder than most men GREAT JOB GREAT SERVICE Thanks KELLI and the shortest little Lady in the store for trying

Google Review

Submitted by Merriahisis09 on Sunday, Mar 24, 2024

5 Star Testimonial by merriahisis09

Overall

Marci has great customer service. She took her time and told us what items we needed. Not only did she tell us but she took us to the aisles while scanning the items to make the checkout process smoothly. I would totally recommend this experience to anyone. Thank you Marci for your customer service and taking your time.

Google Review

Submitted by Normel Brabson on Tuesday, Mar 19, 2024

4 Star Testimonial by Normel Brabson

Overall

Nice visit, looking for hardwood flooring. Learned about the different finishes (photo attached) and the hardness based on the Janka scale (attached photo). Excellent selection of solid hardwoods, engineered hardwood, luxury vinyl planks, rigid vinyl planks, and, of course, stone, tile, and everything in between. Credit on the spot for financing. There are excellent associates at this location, but I've had both the good and the other. On a positive note, I have had mostly great and knowledgeable help. Just go to the smiling faces!

Google Review

Submitted by Michael Wibben on Saturday, Dec 17, 2022

5 Star Testimonial by Michael Wibben

Overall

Have been there twice over the last week picking up samples for a big remodel and both times the staff have been great. Marsha in their design area was able to point me to different types of tile with similar colors but various material and shapes. She’s been great and so have the rest of the staff as I come to pick up, drop off, and exchange different pieces. Everyone is friendly an to help me find potential solutions to my flooring needs.

Google Review
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