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Contractor Clouser Plumbing in Ames IA

Clouser Plumbing

Plumbers
 Ames, Iowa, 50010

Rated 3.7/5 (9 Reviews)
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Call: +1 515-232-5156

Contact Information

Company Name
Clouser Plumbing
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Phone Number
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Call: +1 515-232-5156
Location
124 Sondrol Ave
Ames, Iowa, 50010
United States

Company Details

Hours of Operation
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
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Clouser Plumbing Specialties

Backflow prevention services
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Commercial plumbing services
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Drain cleaning services
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Electronic leak detection
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Emergency plumbing services
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Faucet repair and installation
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Garbage disposal installation and repair
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Gas appliance conversion
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Gas appliance hookup
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Gas appliance maintenance
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Gas appliance repair
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Gas leak detection
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Gas line installation
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Gas line installation and repair
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Gas line relocation
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Gas line removal
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Gas meter calibration
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Gas meter installation
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Gas meter replacement
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Gas piping services
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Gas pressure testing
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Gas safety checks
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Gas system consultation and advice
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Gas system emergency services
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Gas system inspections
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Gas system maintenance plans
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Gas system troubleshooting
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Gas system upgrades
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Gas valve repair
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HVAC leak detection
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Leak detection and repair
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Leak detection services
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Leak repair services
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Moisture intrusion detection
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Non-destructive testing
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Pipe leak detection
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Pipe repair and replacement
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Plumbing consultation and advice
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Plumbing installation services
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Plumbing leak detection
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Plumbing maintenance plans
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Plumbing repair services
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Plumbing system inspections
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Pool leak detection
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Residential plumbing services
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Roof leak detection
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Septic system services
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Clouser Plumbing Reviews

Submitted by Brooks Glasnapp on Monday, Jun 03, 2024

5 Star Review by Brooks Glasnapp

Overall

If I could give six out of five stars, I would. We are repeat customers because they have never let us down. Recently our hot water heater was leaking and I called just to leave a message (on a Sunday). The owner calls back and lines it up for the next morning!! My wife is in chemo and they masked up and donned booties...in and out quickly and the only person home was our 11-year old son. These guys are like family to us.

Google Review

Submitted by JR K (ThePedsWife) on Thursday, May 02, 2024

5 Star Review by JR K (ThePedsWife)

Overall

Exceptional customer service, communication, and professionalism. I always appreciate workers who are willing to walk me through what needs to happen while doing excellent work. Called them out for an outdoor faucet repair. Between it's location & weather we had a bit of a rain delay, but he let me know they were watching the radar for it to clear. They called with the GPS time from my place and were there at the estimated time. Very professional and kind. We had been looking for our "go to" call for plumbing and we have found them! I didn't feel like I wasted all day on a long window wait time. The work was done quickly, cleanly, and correctly. He even gave me some tips for making sure things got properly dried out. Absolutely the first call we will make from now on.

Google Review

Submitted by Justin Velky on Tuesday, Jun 14, 2022

1 Star Review by Justin Velky

Overall

Needed plumbing work on a new construction home. Spoke with the same person 7-8 times over the course of 3 weeks to try to schedule this. They told me they would do the job for me but when I'd try to get a timeframe they were always "busy and will call me back" but never did. Ended up wasting close to a month on my build waiting for them do follow thru with what they said they'd do, but they never did show up to do the work. Wouldn't recommend.

Google Review

Submitted by Tim Marshall on Wednesday, Dec 16, 2020

5 Star Review by Tim Marshall

Overall

Rod and his team were very responsive and professional when I hired him to unclog my kitchen sink drain line backed up by sending spaghetti down the garbage disposal. Rod is very conscience and respectful about COVID-19 safety protocols and expects the same out of his customers. I was very weary of hiring someone to come into my house during this time, but I am so glad I found Rod and his team who takes public health measures seriously and is equally responsive to helping me resolve my plumbing problems. Rod also took the time to answer all of my questions (which were a lot) helping me to understand what the underlying problem is. Thanks Rod and team!

Google Review

Submitted by Victoria Johnson on Friday, Jun 19, 2020

5 Star Review by Victoria Johnson

Overall

I broke my faucet handle, and had water at full capacity coming out of my sink that could not turn it off. My pipes were rusted so I couldn't turn off the water supply, and went into a panic cause I didn't know what to do. I honestly called other companies first because they popped up first on Google, and everyone told me they couldn't come right away they had appointments already, putting me on a list for 2-3 days later... So, I called Clouser, thinking they'd say the same thing, but they immediately came out. They sent Alan, who explained to me all of the options, and worked around my schedule to install new fixtures, etc. I couldn't believe that they made time for me such short notice, and was able to help me without question. My husband and I said that we will ONLY call Clouser now for any issues, because the customer service was over and beyond what we were experiencing while calling other local companies, honestly. If you're reading this review, I would highly suggest using this company/giving them your business.

Google Review

Submitted by James Kilmer on Sunday, Dec 15, 2019

5 Star Review by James Kilmer

Overall

We called to ask them to replace our water heater. They came out right away, got the job done and cleaned up after themselves, and diagnosed a problem with the humidifier on our furnace. Their charges are right in line with the value they bring.

Google Review

Submitted by Anna Crank on Monday, Aug 13, 2018

1 Star Review by Anna Crank

Overall

We had scheduled an appointment (with what sounded like the owner) for him to come to our home and discuss having some outdoor faucets replaced. He said he’d meet us at our home and never showed. We were more than happy for him to come during the week, but he assured us that it was no problem to stop out on Saturday or Sunday-so we set up the appointment for Sunday at noon. We tried calling after an hour and a half (just to confirm that there wasn’t some confusion) and the call went unanswered. We left a voicemail and received no reply. I’m glad we didn’t set it up for a time during the week, since we would’ve probably missed work for a no call/ no show. We will definitely go with someone else since he cannot be relied on to follow through on his word. I do NOT recommend this plumbing company.

Google Review

Submitted by Lijin Raghavan on Wednesday, Nov 08, 2017

1 Star Review by Lijin Raghavan

Overall

NEVER PICKS UP CALLS. VERY POOR CUSTOMER SERVICE.

I had requested for a service. The owner pick 1 out of 10 calls and when he picks up, he promises to call back with a quote. I waited for more than 2 weeks to get a quote. He refuses to call back or even bother to respond to voicemail. If anyone looking for some actual work to be done, never approach them. See screenshot of my call logs.!

We finally went with 'Benjamin Franklin Plumping'.

Google Review

Submitted by Lloyd Flanders on Friday, Feb 20, 2015

5 Star Review by Lloyd Flanders

Overall

I had a great experience with Clouser plumbing. I had a drain that was backing up/not draining properly so I called Clouser plumbing in the morning. They were able to get over to my within a couple of hours! Shane was the lead plumber that came over and he was very polite and considerate. He was very honest and open with his assessment of the situation. I would and do recommend their services and will be using them again for my plumbing needs!

Google Review
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