The tech that came out was very helpful and knowledgeable and took time to explain what he was doing while he was doing it. Would 100% recommend them to anyone!!

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Submitted by Carson on Monday, Jun 10, 2024

5 Star Testimonial by Carson

Overall

Between an issue with my air conditioner and a disappointing phone call with the warranty company, I was feeling overwhelmed and stressed about the whole thing. Jordan was very patient and advocated for me with the warranty company. I appreciate that they took the extra time to try to help make the situation easier for me.

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Submitted by Vonda Ramsey on Thursday, May 30, 2024

5 Star Testimonial by Vonda Ramsey

Overall

The technician arrived on time, was quick and thorough with his work. He answered my questions and his explanations were very clear and understandable. I would highly recommend.

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Submitted by Ryan Masters on Friday, May 24, 2024

1 Star Testimonial by Ryan Masters

Overall

I had a new unit installed about 3 years ago and have had issues with the unit/install ever since. Every spring, I’ve had to have it looked at because it wasn’t working. I was told it was leaking coolant, but they can’t find the leak. Keep in mind that they were the ones to install the unit, but they couldn’t solve their own problem. I was convinced I got a lemon of a unit, but the company refused to take responsibility for the unit and labor. I finally cut my losses this year and switched HVAC companies because of my 0/10 experience. It’s a shame; they kept avoiding the responsibility for the issues that ensued after they installed the new unit, and they kept sending me to my home warranty company. The home warranty company said it was either a manufacturer or install issue, so nobody was taking any fault, leaving my chasing my own tail to get my NEW AC to work every season. These issues have cost me a lot of time, money, and stress knowing that I can’t trust that my house will be cool in the summer. I’ve given Advanced Air ample time to fix the issues but because of their inaction and failure to take responsibility, I finally had to switch companies. The difference in competency is night and day. The new company came yesterday and had the unit working WITHIN AN HOUR. He even took a picture as a “what not to do example”, and remarked that the prior work that was done was sloppy and wrong.

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Submitted by Thomas Diemer on Tuesday, May 21, 2024

5 Star Testimonial by Thomas Diemer

Overall

Rob & John were very professional. They were very efficient & Advanced Air Mechanical’s pricing was very competitive & the units (Goodman Equipment) were high quality. It has been & currently is a pleasure working with them.

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Submitted by John Rugen on Tuesday, Apr 30, 2024

5 Star Testimonial by John Rugen

Overall

Had a great experience with Advanced Air Mechanical, and more specifically my Technician Rob. Did great and quick work. And explained the process along the way. Came out for an A/C Tune up and was able to quickly troubleshoot and fix the issue by sound alone. Would give them 6 stars if I could!

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Submitted by Ashley Anderegg on Tuesday, Dec 26, 2023

5 Star Testimonial by Ashley Anderegg

Overall

Rob from Advanced Air is a standout professional, very knowledgeable, friendly and great customer service. I was able to book day-of service call and Rob showed up within hours of booking, he fixed my heating issue within 30mins! I will continue to go to Advanced Air for all my heating & cooling needs they are the best in town!!!

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Submitted by Don Henderson on Tuesday, Oct 24, 2023

5 Star Testimonial by Don Henderson

Overall

I was extremely impressed with how quick Advanced Air was able to get here when the furnace wasn't working and I had relatives from California arriving in a couple hours. My issue was diagnosed quickly and repaired and he answered all my questions about my current unit as its getting up there in years. I really appreciate the time he took to explain my options going forward. Thank you!

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