I had a whole house humidifier put in, they did a great job, very friendly and professional service. The humidifier is doing a great job! Highly recommended Ball!!

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Submitted by Marshall Miller on Friday, May 24, 2024

3 Star Testimonial by Marshall Miller

Overall

Make sure you ABSOLUTELY have a problem if you let them in the door. Our AC has an annoying squeak, which of course I could not recreate after they showed up. They spent 10 minutes pushing on ducting with 2x4's and then charged me $200. It's my fault for letting them in but I also thought there was a chance they would say, "here's a small fee ($50-$100) for today, if it happens again give us a call". They were nice guys, they just chose short term gain over long term business, nothing illegal about it.

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Submitted by Breanna M on Wednesday, May 08, 2024

5 Star Testimonial by Breanna M

Overall

My heater went out when it was super cold outside they came over on a Saturday and had it completely replaced by end of day. Super friendly and affordable 10/10 recommend

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Submitted by Miranda Davidson on Friday, Mar 15, 2024

5 Star Testimonial by Miranda Davidson

Overall

My furnace went out at the worst time. They got a new one installed promptly & courteously. Great experience!

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Submitted by Mark League on Monday, Mar 11, 2024

5 Star Testimonial by Mark League

Overall

Jay did a great job specing out our Bradford White 80 gal heat pump water heater and Chance did a great job of installing it. We are saving energy by going to a very efficient heat pump water heater and the 30% tax credit was a bonus also.

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Submitted by Jill Dixon on Tuesday, Oct 03, 2023

5 Star Testimonial by Jill Dixon

Overall

I recently had an excellent experience with Ball Heating and Air Conditioning! Their technicians were not only friendly but also incredibly helpful. One technician in particular went above and beyond by looking up the warranty on our water heater. He noticed some early signs of rust and made a note of it, so we can keep an eye on it before it goes out of warranty. It's this kind of attention to detail that sets Ball Heating and Air Conditioning apart.

The technician was not only knowledgeable but also took the time to explain everything to us in a way that we could understand. He was patient and answered all of our questions with a smile. It's always a pleasure to have a friendly technician who truly cares about their work.

I was also impressed with their commitment to customer service through their Preferred Customer Service program. They made sure to schedule a reminder for Jay, the owner, to call me in the Spring for maintenance. It's great to know that they prioritize keeping our HVAC system running smoothly and efficiently.

Overall, I can't recommend Ball Heating and Air Conditioning enough. From their friendly and knowledgeable technicians to their commitment to going above and beyond, they truly provide an excellent experience. If you're looking for HVAC services, look no further than Ball Heating and Air Conditioning!

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Submitted by Aaron Parker on Wednesday, Aug 23, 2023

5 Star Testimonial by Aaron Parker

Overall

Jay the owner came out to the house first thing this morning and personally addressed the issues we were having with the installation and apologized for miscommunications we were having. He also offered to come back out anytime and explain the how the furnace and thermostat communicate, and demonstrated that the equipment was working properly. Now im confident my new units will be working properly in hot and cold weather. Thanks Jay for taking to time to provide customer service and correct issues!!

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Submitted by Brett Hartley on Tuesday, Feb 02, 2021

5 Star Testimonial by Brett Hartley

Overall

We have been using Ball For years. Our furnace stopped working properly during the night. I called the next morning and they had someone out that day. Tim was our technician. We have had Tim as our technician several times and he is great. Professional and very nice! Thanks for being there for us Ball!

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Submitted by Chad Houghtaling on Monday, Apr 06, 2020

5 Star Testimonial by Chad Houghtaling

Overall

The team (Mike & Tim) at Ball went out of their way to diagnose and repair our geothermal unit for a very reasonable price. They are extremely knowledgeable, friendly, and professional at servicing HVAC systems and I won't hesitate to recommend and utilize them again in the future.
Many thanks!

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