Beautiful options but very poor customer service. We loved a full size shower faucet system that we would have purchased if we got so much as a “Is there anything we can help you with?” from at least 1 of the 3 ladies that seemed to be working there. We have 2 full sizes we are fully remodeling and won’t be going back. Hopefully they are more attentive to other customers.

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Submitted by Tracy NotMe on Thursday, Jan 12, 2023

5 Star Testimonial by Tracy NotMe

Overall

Beautiful store. Sara at the front desk answered every question I had.

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Submitted by Vicky Chaney-Little on Friday, Feb 04, 2022

5 Star Testimonial by Vicky Chaney-Little

Overall

I highly recommend this showroom. Our customers have the highest regard and satisfaction for their service, selection, quality, price and value. We have superb service from Holly and the expert professionals at this business.

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Submitted by JRL Texas on Friday, May 15, 2020

5 Star Testimonial by JRL Texas

Overall

Jamie Haire has been most professional, helpful and knowledgeable in every aspect of my dealings with Ferguson. Recently I needed to get a replacement shower wand for our master bath. Jamie has gone out of her way, working from home to insure I got the replacement. Wow, it’s not often to get this extra effort service. Thank you, Jamie

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Submitted by Monica Barton on Monday, Mar 02, 2020

5 Star Testimonial by Monica Barton

Overall

I am absolutely in love with this store! They were tolerant of my off the wall need to actually sit in the bathtub to see if it is the one that I actually want in my home. It can look beautiful, but unless it actually fits it will never be right. Thank you Ferguson!

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Submitted by Arika Brown on Saturday, Feb 29, 2020

5 Star Testimonial by Arika Brown

Overall

The staff is very knowledgeable and helpful. We are updating hardware on our faucets. I love my kitchen faucet. I'm able to have a spray nozzle and regular faucet all in one. It is also very nice to look at and the quality is amazing. Thank you so much Bonnie for all your help pi and know. We appreciate you

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Submitted by Angela Johnsen-Barnes on Saturday, Feb 29, 2020

5 Star Testimonial by Angela Johnsen-Barnes

Overall

I love the showroom and staff at Ferguson. Everyone is knowledgeable and kind. I highly recommend anyone doing a home update check this place out!

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Submitted by Joshua Franklin on Friday, Feb 28, 2020

5 Star Testimonial by Joshua Franklin

Overall

I love this place! They have everything all in one place and Bonnie does a great job in finding a solution for you without try to upsell you on items you do not need it out of your price range.

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Submitted by Eric Fahnestock on Wednesday, Feb 26, 2020

5 Star Testimonial by Eric Fahnestock

Overall

Their service is fantastic with a great selection of products and affordable pricing. Thank you especially to Bonnie Mason for making it all happen!

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Submitted by Matt Pommier on Wednesday, Feb 26, 2020

5 Star Testimonial by Matt Pommier

Overall

Amazing selection. Wonderful staff. Easy to work with! Shelly and Bonnie are wonderful!

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Submitted by Nolan Wright on Wednesday, Feb 26, 2020

5 Star Testimonial by Nolan Wright

Overall

Great gallery filled with beautiful options. Staff there are very friendly, and they can point you to their online inventory for even more options. Absolutely a requirement to check here first for any of your fixture needs.

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Submitted by Thomas Sutter on Monday, Jun 03, 2019

4 Star Testimonial by Thomas Sutter

Overall

Lots and lots of displays. Everything seems to be top of the line, consequently everything is quite expensive. But it is top of the line. Plenty of qualified employees to help. And they're not pushy.

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Submitted by Chris Wilson on Friday, Mar 08, 2019

5 Star Testimonial by Chris Wilson

Overall

All the ladies in the showroom are super knowledgeable, friendly and attentive to your specific needs. They treat everyone the same wether you are buying a single faucet or an entire building project every customer is made to feel special. I would highly recommend them for all your plumbing and lighting projects.

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Submitted by Teresa Robinson on Saturday, Aug 04, 2018

4 Star Testimonial by Teresa Robinson

Overall

Wonderful products. It is difficult if you are buying online at the store. Non jetted deep tub had different lines than the one I received. The fixture I would not have spent extra dollars on had I seen it displayed. Not the quality I expected. Purchase what you can see. Amazing in store products

Google Review

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