Always here when they say they say they will be. Courteous. Explain what they have to do in terms I understand. Will always use them as long as we have our spa. Jason was very professional!!

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Submitted by Angela Knox on Tuesday, Jun 25, 2024

5 Star Review by Angela Knox

Overall

Did a great job with my pool opening. Very pleasant and helpful. Helped with issues I had with pool plumbing. Went above and beyond all the while working in the rain. I would definitely recommend.

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Submitted by Anna Brunson on Tuesday, Jun 11, 2024

Everyone has been very helpful and thorough with my pool pump replacement. Communication has been great and am looking forward to the install later this week. I have used this company in the past and it’s their customer service and good work that keep bringing me back. Thanks again!

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Submitted by Stephanie Kolc on Wednesday, Jun 05, 2024

5 Star Review by Stephanie Kolc

Overall

I have been battling for answers since last year. Another company came out with no answers and charged the money of course. Affordable pool and spa came as soon as they could and when they came in they had equipment that's the other people didn't so I knew I would have an answer and a correct one. Jason was absolutely amazing, he found the leaks ans gave his professional opinion and I'm waiting for an estimate on that service and clearing up the pool so we may get to enjoy it this summer. Thank you guys so much, I will have your programmed in my phone and will call only you guys from now on.

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Submitted by Brad Oskey on Tuesday, Jun 04, 2024

5 Star Review by Brad oskey

Overall

Very polite and helpful. I gave them the part number and luckily it was a stocked item. I installed it and was back in the hot tub within 24 hours. Item was found online for slightly less thru others but it had a shipping lead time of 7 to 10 days and wasn't comfortable giving them my information. I'd rather deal with someone local and know I'm in better hands.

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Submitted by Anne Marie Coulter on Friday, May 31, 2024

5 Star Review by Anne Marie Coulter

Overall

Affordable Pool & SPA has been doing our pool opening/ closing for a few years now along with maintenance on our Hot tub, they do a great job. All services are handled electronically with e-signing on quotes to approve. I also appreciate the communication on reminders for appointments and updates on timing for the team to come out all and all couldn’t ask them for anything else oh yeah the service techs are knowledgeable and always friendly.

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Submitted by Susan Kinsey on Friday, Apr 26, 2024

5 Star Review by susan kinsey

Overall

Have been using affordable pools for several years I highly recommend them. The office is easy to deal with. The people who come out to do the work have always been polite and efficient. Good work!!

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Submitted by Marty Hull on Friday, Apr 12, 2024

1 Star Review by Marty Hull

Overall

$250 service call rate, and the technician shows up without the right tools. He uses a crescent wrench because he left his screw driver behind and his multi meter was not functioning. His associate wasn't interested in learning a thing. He said he took the job to get out of the house. After a half hour of dilly dallying the technician said it must be the pump. But he would have to order it. They then sat in my driveway for 20 minutes before leaving. The technician didn't express himself in confidence at all. I would not call them back again. A $250 service call is unreasonable for the amount of time spent.

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