This is the worst pool company on the coast the owner is very unprofessional and rude,he doesn't care what the customer asks for and does it his way I would not prefer using this company at all seems like all he wants us your money

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Submitted by Bruno Maio on Monday, Nov 27, 2023

5 Star Review by Bruno Maio

Overall

By far it was the easiest pool selection, I contacted several different pool companies, but Pam and Gary, made a home visit, listened to what we needed for our yard size, and layout. After about two days later Pam and Gary visited our home with a template of the pool that we laid it out and immediately fell in love of the location and we needed more concrete, which Gary had no problem with our request at a great price since they were pouring concrete anyway. The Backyard Paradise installation team was outstanding and excellent knowledge of piping, concrete installation and cleanup……and electrical and pool lighting..

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Submitted by Donnie Newman on Thursday, Oct 19, 2023

5 Star Review by Donnie Newman

Overall

Gary and Pam are really great at what they do. Pool installation was a great experience

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Submitted by Michael Turner on Saturday, Mar 25, 2023

5 Star Review by Michael Turner

Overall

We enjoyed working with Gary and Pam. Owning our business we can appreciate what it takes to undertake a job of this scope. We look forward to enjoying our new gunite pool for years to come.

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Submitted by Benn 0817 on Sunday, Mar 12, 2023

5 Star Review by benn 0817

Overall

Great family run business. Easy to relate to, great ideas for a first-time pool owner, communication was fabulous-kept us informed every step of the way. They provided us with great "Pool School" upon completion of installation. We're very confident knowing they are a call away with questions and concerns for years to come.
We opted for for an electronic locking pool cover as well..this is great for piece of mind with our grandkids and animals!
Fantastic crew too!
Julie and Monte McCoy

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Submitted by Edward Segrest on Thursday, Nov 17, 2022

5 Star Review by Edward Segrest

Overall

Backyard Paradise did a fine job installing our pool. Pam and Gary take pride in doing things right. They also made every effort to minimize the mess throughout the project. We had extra concrete decking poured and footers for a lanai which we added to the project on short notice. They were very accommodating.

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Submitted by Angela Flack on Monday, Aug 29, 2022

5 Star Review by Angela Flack

Overall

They recently installed my first ever swimming pool. They did have a wait list, but it was worth the wait!
Gary & his team took great care of my yard & showed up at the promised time each day. Installation was quick & easy and all questions were promptly answered.
I was hesitant about my ability to maintain the pool after they were finished, but ‘Pam’s Pool School’ put my mind at ease. Any time I’ve had to text her a question about my pool chemistry she gets back with me quickly.

I’d highly recommend them for their quality work & fantastic customer service.

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Submitted by Missy Innis on Sunday, Jul 29, 2018

1 Star Review by Missy Innis

Overall

Do not use if you want anything custom. They have sub par help. Beware of this company!!!!!!! Our concrete cracked in less than 2 weeks and they didn’t use the correct color to begin with. Pool was delivered with a large scratch. Said they would fix & didnt. Promised would be back & haven’t seen them since they got their $$

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