I got a great price on the carpet and the installation. Eric was friendly and made sure that everything was covered. The installation was quick and professional. The customer Service at the front desk was exceptional. I would highly recommend.

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Submitted by Christina Nuckolls on Monday, Jun 24, 2024

5 Star Testimonial by Christina Nuckolls

Overall

We are repeat customers at Pierce Flooring and will continue to be! We worked with Tracy both times picking out our flooring and he was great to work with! The installers - Travis and his crew - were very friendly, professional, and did an excellent job!!

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Submitted by Bernie Dean on Friday, May 03, 2024

5 Star Testimonial by Bernie Dean

Overall

Every single time we need flooring it’s not even a question, it’s time to call Jim at Pierce flooring. And it is problem and hassle free every single time. Today they put new linoleum in our basement bathroom. And like every single other time no mess left behind, flooring product (regardless of type) is installed with incredible accuracy. We honestly couldn’t be more pleased.

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Submitted by Carol Van Valkenburg on Friday, Mar 29, 2024

5 Star Testimonial by Carol Van Valkenburg

Overall

We are pleased with every aspect of our experience purchasing kitchen flooring from Pierce. Tracy was an informed, patient and efficient sales person and the installer did a wonderful job, even on a difficult back hallway off the kitchen that had steps that were challenging for LVP installation.

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Submitted by Melody Collett on Wednesday, Mar 27, 2024

5 Star Testimonial by Melody Collett

Overall

The folks at Pierce Flooring & Design made the process of replacing our water-damaged carpet easy and enjoyable. They gave me time to take samples home and make my decision. They were helpful, responsive and pleasant. I am very pleased with the results.

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Submitted by Carli Dieruf on Tuesday, Mar 19, 2024

5 Star Testimonial by Carli Dieruf

Overall

Have had the pleasure of working with Mason twice now - once for vinyl plank flooring, and again for carpet. The process was easy and stress free. He helped answer all of my questions, showed me MANY samples because I was indecisive, but he was very patient and kind. He helped with recommendations and we were able to find the perfect match for our needs on both occasions. Look forward to working with Mason in the future!

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Submitted by Curtis Cox on Friday, Mar 01, 2024

1 Star Testimonial by Curtis Cox

Overall

I selected vinyl plank flooring and went by the store twice to order it. My original sales rep was not there and I worked with a fellow there who said he would have my rep call me. She never called. I went back again, and my original rep was not in. The two folks there said they couldn't make my order happen because they couldn't find the info on or in my original reps desk. They said they would have her call me. We played phone tag and after 48 hours with no word back, I went to another company in town and they worked great with me.

I am very disappointed with Pierce.

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Submitted by Steve Mahrer on Tuesday, Jan 30, 2024

5 Star Testimonial by Steve Mahrer

Overall

Very helpful Pierce sales staff who took the time to explain the best carpet for our needs; this was carpet for our home’s stairs.
Colour, pattern, pile depth etc are all factors to consider. Pierce had a good selection from which to choose, and provided help and guidance in the process.

On the scheduled installation day, the crew arrived almost to the minute expected.
They removed the old, tired, original carpet, cleaned up the stair for old staples etc, then carefully installed our new carpet.
The Pierce crew were polite, professional, and left our home cleaner than when they arrived!

The new carpet looks and feels great; a treat for eyes, and bare feet! We are very happy with the entire experience.

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Submitted by Deb Marbut on Thursday, Sep 21, 2023

5 Star Testimonial by Deb Marbut

Overall

We were a bit apprehensive about replacing our carpeting with engineered hardwood floors in our spacious great room. Tracy came out with numerous samples and we selected one that would pull in the various colors of woods, along with adding the right amount of warmth to the room. The results were spectacular!

Additionally, Travis and his crew did an exceptional job removing the carpet and installing the new hardwood flooring.

Very pleased!

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