There is a lot of good to be said about McCullough on the front end but I really have to say they dropped the ball on the back end big time. We were very pleased with the time they spent with my wife and I choosing the right tile for our new bathroom. It really, really looks good now that it is in. But the problems started when I picked up the tile. I had no reason to inspect the tile when I picked it up so had them load the tile in my car. I drove home, unloaded it in my garage and there it sat there for a couple weeks until the tile installer arrived. As he installed the different stages of tile (floor, walls, shower) he found more and more broken tiles. I had to make four trips back with broken tiles which they were nice enough to replace for free. But the last trip yesterday cost me $64 for 4 tile broken tile pieces even though I told them they were broken. I would use them again but I certainly will check EVERY tile that I get from them at their shop before leaving.

Google Review

Submitted by Holly on Monday, Dec 04, 2023

4 Star Testimonial by Holly

Overall

They have an amazing selection and a great design staff on-site who are extremely helpful. The prices can range from ok to high, but you will find a lot better selection, and quality than the big box stores. Most tile needs to be ordered, you can't pick it out and take it home the same day, so plan ahead. They work well with homeowners on selection and design, and will work with your contractor on putting the order together based on that. Minus one star for price, but the selection and service are great.

Google Review

Submitted by Stephanie Thompson on Monday, Aug 14, 2023

5 Star Testimonial by Stephanie Thompson

Overall

Alex and Amy have both been incredible to work with! I am more than pleased with my backsplash! Highly recommend!

Google Review

Submitted by Laura on Saturday, Apr 15, 2023

5 Star Testimonial by Laura

Overall

They are definitely the best outfit around to select tile and the accoutrements to go with it. Super friendly, very knowledgeable of their products… We refer our clients there consistently, because we know they will be taken care of.

Google Review

Submitted by Kelly Brantley on Thursday, Oct 06, 2022

5 Star Testimonial by Kelly Brantley

Overall

Customer service is excellent ? I would recommend stopping here for you title needs ?

Google Review

Submitted by Fred “ff0233” Oskin on Saturday, Apr 27, 2019

5 Star Testimonial by Fred “ff0233” Oskin

Overall

Best selections, and service. Over 30 years dealing here and always good. Totally stand behind their products and Don is very knowledgeable about setting materials and processes . Ladies in showroom are the best. Have always been able to count on them helping my homeowners.

Google Review

Submitted by Kathy Frith on Sunday, Nov 25, 2018

5 Star Testimonial by Kathy Frith

Overall

I have used McCullough Tile for 3 home improvement projects - 2 bathrooms and 1 kitchen - and all were beautiful. Amy and her staff were so helpful helping me make decisions to update my rooms. The contractor they recommended is great and extremely reliable. They are simply the best, better than all the rest!! Really!!

Google Review

Submitted by Suzanne Shay on Wednesday, Oct 10, 2018

5 Star Testimonial by Suzanne Shay

Overall

My experience with McCullough was superb. It's unusual these days to have such wonderful customer service. I have to admit that I am person who can be a little difficult as it is hard for me to make up my mind and I have to really see something - it's hard for me to envision. The staff here are extremely knowledgeable and patient. They showed me many different options and went above and beyond in showing me how something would look. I will definitely return to McCullough!

Google Review

Submitted by Janet Loew on Tuesday, Apr 11, 2017

5 Star Testimonial by Janet Loew

Overall

I had a really great experience at McCullough Tile. They were very patient with me as I chose tile for my new home. They listened to what I wanted and helped steer me toward good choices within the boundaries that I set. Never pushy. Always friendly. And good follow up on the back end working with my installer for delivery. Very happy with the end results. 5 stars.

Google Review

Do You Know McCullough Tile & Stone? Write Review