I had an electrical issue and Dennis had done work at my parents house, they were very pleased with his work which was invasive, he solved our problem quickly and professionally, I couldn't be happier.

Google Review

Submitted by Bernardo Black on Friday, Oct 07, 2022

5 Star Testimonial by bernardo black

Overall

Dennis from Defined Electrical was thorough and workmanship was of high quality. I had more projects but we couldn’t agree on a day since the only day he had open I had a medical procedure scheduled. So the projects he completed were done professionally.

Google Review

Submitted by Sarah Warren on Tuesday, Jun 14, 2022

5 Star Testimonial by Sarah Warren

Overall

I highly recommend Dennis! I recently had an outlet fire in my house and decided to finally upgrade my old aluminum wiring with the AlumiConn connectors. Dennis responded to my email very quickly and talked me through the whole process of upgrading the wiring throughout my house. He was able to complete the entire project while we were away on vacation, which was amazing. Dennis is extremely knowledgeable and does everything by the book. I completely trust him and will go to him for any future projects I have. Thank you, Dennis!!

Google Review

Submitted by Karen Luciano on Thursday, Mar 17, 2022

5 Star Testimonial by Karen Luciano

Overall

Dennis and his apprentice arrived and responded in a very timely manner and were very friendly and professional, Dennis quoted before beginning me an extremely fair price and completed a retro fit job I needed completed, he also completed aluminum wiring and the job was done timely and fairly, I have recommended him and he has since received 2 jobs from my referral ??????

Google Review

Submitted by Natalie Olson on Tuesday, Mar 15, 2022

1 Star Testimonial by Natalie Olson

Overall

I am a disabled Veteran, NMARNG Servicemember and homeowner in Old Town Albuquerque, NM. I need to upgrade my electrical service and would like to support Veteran-owned businesses. So, I called Defined Electric to get an estimate on upgrading from 100-200 amp electrical box. Dennis answered and I told him about my project, introduced myself and explained how I’ve been researching different possibilities for my situation. He seemed to be very defensive, cut me off when I was talking, and did not give me a clear answer when I explained what I want/need, and I was taking notes.

What has happened to patience and respect and compassion among fellow citizens? Yes, you are the contractor with the supposed knowledge about code and legal regulations, but I am the homeowner who knows about MY situation/home, with my own knowledge gained from research, other professionals, and experience. Blindly discounting the customer’s/homeowner’s knowledge, vision, and needs merely because someone else has a license is a dangerous, slippery slope and NOT great professionalism. I feel belittled and disrespected after my short phone call with Dennis. I will NOT be contacting Defined Electric in the future. What a shame.

Google Review

Submitted by Heather Loftis on Friday, Aug 06, 2021

5 Star Testimonial by Heather Loftis

Overall

I absolutely recommend Dennis and his company. He responded to my call right away and diagnosed the issue immediately. He determined the issue was on PNM’s side of things and provided very specific instructions on how to contact them and what to say. He was a life saver today!!! I will go through this company for all my electrical needs.

Google Review

Submitted by Nika on Monday, Feb 15, 2021

1 Star Testimonial by Nika

Overall

I was calling many places as I needed someone immediately, Defined Electric didn't answer and so I moved on. Quite a while later I received a text message with no name, so I asked who they were, and there response was very unprofessional. I looked up and compared the phone numbers and realized that this was the place that text me. Conversation is as follows:

DE: Hello I'm unavailable to speak on the phone right now, could you text me pictures, address, & details of work you need done for electrical quote. Thank you.

Me: Hello, who is this?

DE: You called me simpleton.

Me: That's definitely the way to get business. I've called several places today, and you are defiantly not I'll go with.

DE: What does that matter you don't even know who you called. Please post but if you do post it all ok, go away now fruitcake. I'm blocking you.

It's interesting how the other reviews mention professionalism because that is mostly certainly not seen here.

Update: apparently my review was seen, as they have now threated me through text. I have reported the threat to the police.

Google Review

Submitted by Denise Denise on Monday, Dec 28, 2020

5 Star Testimonial by Denise Denise

Overall

Dennis was very nice professional helpful I didn’t use him I just had questions but he answered them if I do need him he will have my business!!!

Google Review

Submitted by Sarah Warren on Thursday, Jun 11, 2020

5 Star Testimonial by Sarah Warren

Overall

Dennis is extremely professional, and always gets back to me right away. He quickly figured out an issue with my ceiling fan and wiring that a previous owner had done. He educated me on the best ways to deal with my old aluminum wiring. I highly recommend him!

Google Review

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