I have yet to place an order for tiles so I can’t comment on that process. But I do want to rave about Christina, one of the showroom associates. She was extremely helpful and patient throughout my design process. I would highly recommend working with her!

Hopefully the ordering and shipment process will be as smooth as the service I received in the showroom.

Edit: I ran into a lot of hiccups due to firing my previous contractor and hiring a new one. Shercelle, a customer service rep, was seriously so helpful throughout the process of it all.

Google Review

Submitted by Keith S. on Saturday, Mar 11, 2023

5 Star Testimonial by Keith S.

Overall

We've been selling Daltile for decades. Their tile is great quality and we bring clients there often. Reps are always accomodating.

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Submitted by Jaymie Meyer - Resilience For Life on Monday, Nov 14, 2022

5 Star Testimonial by Jaymie Meyer - Resilience for Life

Overall

Daltile was recommended to us by our architect for a bathroom renovation. Their showroom and specialty tiles are stunning. We worked with with Nneka Johnson, the Showroom Sales Manager. It has been one of the best customer experiences ever. Highly recommended!

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Submitted by Kathy Friedman on Wednesday, Jul 20, 2022

5 Star Testimonial by Kathy Friedman

Overall

I am so pleased that I have used Daltiles. They are beautiful and the showroom design consultants are just the very best. I was short 72 bullnose tiles due to bathroom design modification in my 5th Ave. apartment renovation and our contractors were leavings for their annual 2 weeks vacation to Greece. Amy at Daltiles came through for me and located what we needed urgently and even called me at home to let me know!!! I have used many tile companies in lower manhattan, but the design consultants at Daltile are the only place I will EVER go to. They are the BEST!!! Thank you Amy❤️

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Submitted by Robert Hertzberg on Wednesday, Mar 16, 2022

5 Star Testimonial by robert hertzberg

Overall

I renovated the bathroom in my Upper West Side Co-Op apartment and (after visiting three or four tile showrooms) ended up using Daltile.

It was a good experience throughout and the floor manager who helped me (Nneka) was fantastic. She listened to what I was interested in -- and what my tastes were (traditional!) -- and used that information to come up with a great set of suggestions (for wall tiles, floor, shower floor, bullnose). I visited the storeroom three or four times over the course of a month to finalize decisions and Nneka was patient with my need to re-consider and re-discuss things.

I also appreciated Nneka's being willing (when I asked) to offer an opinion on things that were outside of her formal purview (like wall paint colors). She has a great eye and it was reassuring to have her as a sort of "uber advisor" on the design aspects of my project.

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Submitted by Jechero4e1 on Thursday, Jun 13, 2019

5 Star Testimonial by jechero4e1

Overall

Designers are on point, people here care from beginning to end, they do know their stuff, raise for everyone.. as my project came out perfect, thanks to Dal tile...

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Submitted by Nancy P on Thursday, Aug 24, 2017

5 Star Testimonial by Nancy P

Overall

Jonathan was super helpful. Just beginning a project and he helped me eliminate a few things and make a few choices. Many times I have walked into a design store and people are not helpful. This was the exception.

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Submitted by Jake Sweet on Tuesday, Apr 11, 2017

5 Star Testimonial by Jake Sweet

Overall

Super helpful sales reps, friendly and attentive. Not for your diy / home reno projects but Definitely THE place for commercial projects needing beautiful ceramic and stone tile - think offices, retail, multi-family housing etc. Love their collection!

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Submitted by Nathan MacCarter on Saturday, Apr 01, 2017

1 Star Testimonial by Nathan MacCarter

Overall

Worst service ever. Extremely understaffed. Waited 20 minutes to even be acknowledged. Ended up going across the street.

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