This store has got to be the most incompetent, misleading, and unfriendly place to shop for tile in Florence. Carried them the square footage needed from the tile setter. Was told how much was needed. Bought the tile from them. Was oversold by over a box. Went to carry it back, they refused saying it was special order. It was not a special order. Their store is in Columbia and that is where they get their tile. Not special order situation. Also said no one buys white tile ????????????. Called Columbia store who ever answered was not customer friendly and didn’t care if we shopped there again or not. So what am I supposed to do with $140.00 box of tile. People want everyone to shop local. This is why people don’t..

Google Review

Submitted by Ashlynn Moody on Friday, Oct 28, 2022

5 Star Testimonial by Ashlynn Moody

Overall

Great selection of product with a creative and pleasant staff. Highly recommend!!

Google Review

Submitted by Marie Coker on Friday, Jan 29, 2021

4 Star Testimonial by Marie Coker

Overall

Miss Kathy was super nice and helpful and can't wait to get my tile put in Thanks tile center

Google Review

Submitted by Leslie Lassiter on Monday, Jan 06, 2020

1 Star Testimonial by Leslie Lassiter

Overall

I have always used Kathy and the Tile Center for all my tile needs through out the years. I realize I am a small project homeowner but I am sad to say that I will not continue our business relationship. I had to reorder more tile to finish a large bathroom floor, 3 out of a pack of 8 had been broken. When I called to let them know, thinking that knowing me 18 plus years(used them exclusively for the whole house in Florence) and never having a problem I assumed we had good faith relationship. That I would not have to make a point to have them open all of my boxes, check every tile and re-package them in front of me. Because I assumed that they where an honorable business. I WAS WRONG!!! BEWARE!! Take care of your needs and let them prove to you that the tile you purchase is in good and useable shape or you lose. Good faith businesses are difficult to find.

Google Review

Submitted by Mike Britt on Friday, Feb 17, 2017

5 Star Testimonial by Mike Britt

Overall

I build kitchens and bathrooms and have done business with The Tile Center for over ten years. Cathy is magnificent and has an unbelievably imaginative eye for design.

Google Review

Submitted by Danigirl0309 on Thursday, Dec 29, 2016

5 Star Testimonial by danigirl0309

Overall

First off, Kathy is amazing!! She was so helpful because she knows her stuff and has a great sense of style!!! The Tile Center by far has a better selection and way better customer service than lowes or Home Depot!!

Google Review

Submitted by Steven Butler on Wednesday, Aug 24, 2016

5 Star Testimonial by Steven Butler

Overall

Very helpful staff and great selection of Tile.

Google Review

Do You Know Tile Center/Florence Branch? Write Review