Professional but also fun to work with…….that’s Katie! She helped ease the whole process from choosing material to making that final decision. Great customer service from first appointment, meeting the timeline that was set, installation of window treatment to the follow up when the job was completed. Thanks Katie!!

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Submitted by Brandon Howell on Thursday, Feb 01, 2024

5 Star Testimonial by Brandon Howell

Overall

The company adhered to the agreed-upon timeline for project completion. Despite the intricate details of the design, Finishing Touch Design Studio efficiently managed the project, delivering results within the stipulated timeframe.

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Submitted by Teresa King on Tuesday, Jan 30, 2024

5 Star Testimonial by Teresa King

Overall

The team at Finishing Touch Design was professional, attentive, and committed to ensuring my vision was brought to life. Their attention to detail was impressive

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Submitted by Tammy Mitzel on Monday, Jan 15, 2024

5 Star Testimonial by Tammy Mitzel

Overall

Great, hardy carpet that looks great and awesome people to work with in the store and in our home!

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Submitted by Muhammad Kashif Iqbal on Thursday, Jan 04, 2024

5 Star Testimonial by Muhammad Kashif Iqbal

Overall

I love my new sliding door blind in the kitchen! Finishing Touch provided me with a lot of help in locating what I was looking for.

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Submitted by Trent Baumeister on Tuesday, Aug 29, 2023

1 Star Testimonial by Trent Baumeister

Overall

Design and materials used in our kitchen are great. That's about the only positive things I can say about our experience. We were told the work would begin around labor day, cabinets were delivered into our garage middle of August (2022). Didn't mind parking outside as we thought the project would begin shortly. They didn't actually start until the middle of December (4 month delay, no garage use). Contractor would work on our kitchen for a week or two, then disappear for 2 to 3 weeks with no notice or schedule for coming back. Zero communication or management from Finishing Touch. Everyday it was a mystery if any work would get done or not. Meanwhile we had no garage through one of the snowiest winters in recent memory, kitchen torn up through the holidays. Project finally wraps up middle of March (originally supposed to be done by Thanksgiving). Labor bill comes in from Austin with no itemization, just a lump sum 60% above the high-end estimate from Kelsie/Austin. Add in the plumber and electrician, we're at 20K in labor when the original labor estimate was 10K.

Based on our experience, whatever timetable they give you, double it. Whatever cost estimate they give you, double that too and don't expect any explanations.

Would not recommend.

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Submitted by Camille Fischer on Thursday, Jun 16, 2022

5 Star Testimonial by Camille Fischer

Overall

They were very helpful and courteous in the store. The flooring I purchased is beautiful and they even came to my home and the measured square footage for me. When I needed to purchase transition pieces that I didn’t originally have they were fast and efficient. I highly recommend Finishing Touch in Aberdeen. They were great.

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Submitted by Joye Ward on Tuesday, Sep 11, 2018

5 Star Testimonial by Joye Ward

Overall

What a pleasure working with Kelsey! She helped me with fine-tuning all the many decisions during our home project, and gave wonderful advice whenever needed. Everyone at Finishing Touch has been awesome....they're very helpful and honest in answering the many questions I've had. They made the process so much easier for me, and I appreciate it greatly.

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Submitted by Anita Small on Friday, May 18, 2018

5 Star Testimonial by Anita Small

Overall

Kelsie was very knowledgeable in helping us choose window coverings for three rooms in our new twin home. She matched colors and style to continue the flow in each area.
Dave did a great job of installing the blinds, and made sure we knew how to operate and clean them.
We’re very pleased with the results. We love, love, love them! We know the Hunter Douglas brand will give us many years to enjoy the blinds.

Terry & Anita Small

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