Will not be using Quality First Granite again. The reason for the low review is the overall lack of communication and attention to detail. They told me any overhang over 12 inches requires support and the overhang on my island ended up being 13 inches. I had to call after the quote was given to ensure they were installing the brackets and they told me they accidentally left them off but they would install them. On the day of installation they did not install the brackets and much less didn’t even bring the brackets, but after asking why they didn’t install them they blamed it on the construction of my cabinets which delayed the installation of the island too due to me having to source and install the brackets myself. Also they failed to mention that I needed to disconnect the plumbing on the old sink prior to installation day. Additionally they drilled the hole for the faucet too close to the wall causing it to contact the window sill and therefore requiring modification to the window sill. They were also running a special for the month giving a free faucet with the purchase of countertops over a certain square footage and even thought they did end up honoring the special they initially told me I didn’t qualify since it was delayed until the next month before they could finish the install due to their mistake and delay with the support brackets. Ultimately they countertops are beautiful but it has been a huge headache and more of a pain than it was worth

Google Review

Submitted by Kendra Von Esh on Sunday, Jun 16, 2024

5 Star Testimonial by Kendra Von Esh

Overall

I was so amazed by this company, I had to put a review - even before I have it installed! ?

Every part of the team from the kind-hearted and knowledgeable owner, Romany, the awesome sales person, Kait, the calming woman, Anjelica, who placed my rushed order and Anthony who designed my vanities were fabulous!

They are a TOP notch team that feels more like family than a company from who you buy countertops! ❤️

I am a recent widow and doing this "stuff" was my husband's "thing" and I know absolutely nothing about any of this. But they all treated me with so much respect and walked me through each step! I cannot wait to see the final product, stay tuned! ?

I'm baaaaack! They came before the appliances were in and I couldn't be MORE happy with my countertops! The installers were so fast and SO GOOD! Here are some pictures! Thanks Romany and team! HIGHLY RECOMMEND!!! ??❤️

Google Review

Submitted by Joe Hearn on Thursday, May 02, 2024

5 Star Testimonial by Joe Hearn

Overall

If you’re unsure which granite company to give your hard earned money too… you found it! Quality first countertops is it! I’ve fabricated granite for 10 years in Texas and i was impressed at the quality and workmanship of this crew. Would highly recommend working with this company!

Google Review

Submitted by Mon Mon on Wednesday, Dec 13, 2023

5 Star Testimonial by Mon Mon

Overall

only after 2 days from the estimate they came installed this beautiful "Material Carrera White Quartz" in my kitchen and (((Black Pearl REM))) for my fireplace in amazing price, people who installed was so friendly, ask for Mr. many he will do estimate and best price

Google Review

Submitted by Alison M. on Tuesday, Aug 08, 2023

5 Star Testimonial by Alison M.

Overall

I have had the opportunity to work with Quality First for several home renovation projects. Each time they have been thorough, efficient and easy to communicate with. I asked for a custom template on a backsplash. They were able to design and perfect exactly what I wanted and communicated well throughout the process. Their team shows up on time and their work is clean and beautiful. We look forward to working with them in the future!

Google Review

Submitted by Quality Inn Oak Grove, KY on Wednesday, Jun 28, 2023

5 Star Testimonial by Quality Inn Oak Grove, KY

Overall

We did our quartz install from them for Quality Inn hotel Oak Grove, KY. They did a pretty good job with the finishing and got installation within the estimated timeframe. Definitely recommend!!

Google Review

Submitted by Simon Alabdullah on Friday, Apr 07, 2023

5 Star Testimonial by Simon Alabdullah

Overall

Amazing service great quality and speed. These guys showed up and got everything done so fast and it looks great highly recommend to anybody who needs countertops. Amazing service thank you guys I appreciate it

Google Review

Submitted by Axel Garcia on Thursday, Dec 15, 2022

5 Star Testimonial by axel garcia

Overall

I am so happy with my two vanities countertops that Quality First Granite & Marble & Quartz company did for us!! Me and my wife was amazed with the great costumer service the ladies in the office had and also the owner ….

-Great quality?
-affordable countertops?
-installed in a couple hours?
- owner is awesome✅
-is well worth the money for their high-quality product .. I highly recommend this company … 100%✅✅
and I will keep using this company from now on !!

Thank you !!! Happy wife happy life????

Google Review

Submitted by Sandra Summers on Friday, Dec 31, 2021

5 Star Testimonial by Sandra Summers

Overall

Quality First gave us a beautiful kitchen that looks absolutely amazing. Kristina was very responsive and went above and beyond to meet our every need. Definitely recommend. Best price, best quality. Very pleased with the outcome.

Google Review

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