My experience working with Integrated Media Systems has been nothing short of absolutely STUPENDOUS. The level of professionalism and friendliness from the entire team made the process extremely seamless. Roberto came to do the initial walk through and provided immense knowledge of all the different options that were offered in order to foster the proper access control for our company. Anthony and Jeremiah were extremely pleasant in their approach in handling the installation portion of the project from start to finish. They ran into a couple of issues that weren't in their control and I knew nothing about it until well after it was resolved due to their ability to keep a level head and persevere to get the job done. Andrea (who answers the phones consistently by the way) was also an added bonus to my experience working with them. She possessed so much warmth and empathy in her approach that it produced such a pleasant environment, even though it was virtual. This company really knows how to staff their establishment and for that, I will make sure I scream it from the hilltops to choose them every time you need some assistance within their expertise. You won't be disappointed.

Google Review

Submitted by Edward Lefrak on Thursday, Sep 19, 2024

5 Star Review by Edward Lefrak

Overall

Eric is, and always has been, the best. He is superb at what he does and he is very easy to work with when there are problems with the system. A++

7/11/24: Eric and Richard were here today to deal with a couple of issues. As always they did excellent work. They are both very nice guys and they work very well together. A++

Google Review

Submitted by Renee Crihfield on Tuesday, Sep 17, 2024

5 Star Review by Renee Crihfield

Overall

I highly recommend Integrated Media Systems, especially McLean Phillips. McLean visited our home to evaluate our existing theater system for upgrades and replacements. His product knowledge is outstanding, he was incredibly responsive, and he worked closely with us to determine exactly what we needed. If you have any home theater needs, I definitely suggest reaching out to McLean Phillips!

Google Review

Submitted by DG MerrillJr on Wednesday, Sep 11, 2024

5 Star Review by DG MerrillJr

Overall

Calvin Jones was wonderful!!!
Professional. Knowledgeable. Great customer interpersonal skills.
Best of all . . . he fixed my system integration/controller problem and I'm back up and enjoying my home theater.
Thank you!!!!

Google Review

Submitted by Garry Dean on Thursday, Aug 29, 2024

5 Star Review by Garry Dean

Overall

Roberto from Integrated Media Systems did an outstanding job servicing my system today. Professional, friendly, accurate, and thorough. I highly recommend IMS for your home or business AV, Digital, and Internet based needs

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