Matt was very prompt and so friendly! He explained everything that needed to be done and took the time to make sure everything was completed to our satisfaction. Great customer service from the time I called to for an appointment to after all was done. I highly recommend them and Matt thank you so much!

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Submitted by Souldrive82 on Thursday, Jul 18, 2024

5 Star Testimonial by souldrive82

Overall

I have been with Southern Pest Control for the last 3 years. They go above and beyond to ensure great customer service and satisfaction. I really can't say enough good things about this company! They always show up on time and are professional, personable, and courteous. Communication is easy, whether it be over the phone or in person. And most importantly, NO FREAKING BUGS! ? Most recently, I was highly impressed once again when my tech Matt came out for a scheduled renewal inspection and treatment, (even though we had torrential downpours and the city of Suffolk had issued a severe weather warning). He showed up right on time with a big smile and and just shrugged about the rain, like it wasn't a thing. He went about his inspection and treatment smoothly and efficiently, and even took his time to engage in a little conversation, despite it being the last appointment of the day when he no doubt (but didn't let on) wanted to get home to his family and dry clothes. STELLAR customer service, and top-of-the-line treatments.
Oh and did I mention? NO FREAKING BUGS!! ? Love these guys ...HIGHLY recommend! ?

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Submitted by Bost R on Sunday, Jul 14, 2024

3 Star Testimonial by Bost R

Overall

Not really happy and won't renew. Had a scheduled appointment and they canceled an hour prior and said they would call to reschedule. Did you really thing we would get a call? A good company would call and say hey, sorry, we couldn't make it today, but can we reschedule? And I have recommended people in the past, well no more.

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Submitted by DerekandJennifer Beatty on Friday, Jun 28, 2024

5 Star Testimonial by DerekandJennifer Beatty

Overall

We have used Southern for 5 years. The technicians have always been prompt and professional. Matt was our inspector today. He was thorough and took the time to explain the inspection. I would highly recommend this company.

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Submitted by Nicholas Osburn on Tuesday, Jun 11, 2024

5 Star Testimonial by Nicholas Osburn

Overall

Service was amazing!!! I'm hoping I can request the agent who conducted my service every time. He is courteous, personable, thorough, and punctual. I can not sing his praises loudly enough, and those for Southern Pest control at large. This is a superb company, and they offer superior service.

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Submitted by Jackie on Thursday, Jun 06, 2024

5 Star Testimonial by Jackie

Overall

Dylan came and treated our property today. He was prompt, polite, and very knowledgeable about any questions I asked. He took his time to explain the process he was going to use to service our property and did not rush through just to get it done. I would highly recommend him as your next technician

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Submitted by Noel Laboy on Monday, May 13, 2024

5 Star Testimonial by Noel Laboy

Overall

We have used Southern Pest Control for over 20 years. We’ve always been really pleased with their services. Nathan, the last technician that did our annual service was awesome! He was super funny and personable and also loves dogs! He really is great!

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Submitted by Quentin Bramble on Monday, May 06, 2024

5 Star Testimonial by Quentin Bramble

Overall

I am very pleased with the service provided by Southern Pest Control recently. I've been a customer since 2002 and never had any issues with them through the years. Southern Pest Control is one of those rare companies that actually doesn't raise renewal prices every single year. I had an especially noteworthy service performed this year ...and mostly because of the service tech - Ian. Ian was polite, professional and easy to talk to! Ian performed a thorough inspection and ensured an appropriate amount of product was applied around my home's foundation. Ian demonstrated exceptional service and I appreciate his efforts! Thank you for a job well done!

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Submitted by Tina S on Thursday, Apr 25, 2024

5 Star Testimonial by Tina S

Overall

Nathan came by today for my annual termite inspection. He was professional, courteous, friendly and went above my expectations by inspecting for possible holes in my house that rodents may penetrate. I appreciate all that Nathan did for me today. I also really like this company because they come out every time I call them - no hesitation. The technicians are always friendly and thorough. They provide excellent customer service.

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