Chawn was very knowledgeable and professional when servicing my home. He took the time to listen and answer my questions and gave great recommendations. Looking forward to having him service my home again.

Google Review

Submitted by Maria Kidd on Tuesday, Jul 23, 2024

5 Star Testimonial by Maria Kidd

Overall

David S has been an excellent valuable asset on my recent real estate transactions. Being always on time, providing clients with information they needed on their homes. I will definitely recommend David!

Google Review

Submitted by David Champ on Thursday, Jul 18, 2024

2 Star Testimonial by David Champ

Overall

Dissatisfied. I've been getting service from Universal for about 13 years. They have been good about scheduling inspections, coming out, accepting payment. Then, it comes time to sell my house and I find out I have (inactive) wood destroying fungus, water damage, need multiple beams replaced, to the tune of $5k. Seems I should have heard something about this some time over the past decade. This all delivered with a sketchy double-speak sales pitch and pressure to pay immediately. Noncommittal answers have been the norm during my recent interactions. When I get a second opinion about the need for repairs, I'm informed that fewer repairs are required.

Additionally, pest control services result in continued pests. Suboptimal, in my opinion.

Google Review

Submitted by Candi Lathrum on Wednesday, Jul 17, 2024

5 Star Testimonial by Candi Lathrum

Overall

David S and Kat both did an outstanding and thorough job when it came to the service and inspection of my home.. I appreciate all that they did!
Thank you so much
Candice

Google Review

Submitted by Mark Hoggard on Tuesday, Jul 16, 2024

5 Star Testimonial by Mark Hoggard

Overall

Chaun showed up within the designated time period. He was friendly and asked if I had any particular concerns, and gave those areas special attention. Great service, and he was nice to my dog!

Google Review

Submitted by Hipolito Camacho Jr on Saturday, Jul 13, 2024

5 Star Testimonial by Hipolito Camacho Jr

Overall

I would highly recommend Universal Pest and Termite. I had my vents cleaned and sanitized and Jacob did an outstanding job. He explained everything that he was going to do and was very meticulous. Today, I am getting clean fresh air out of my vents and my dryer vent is operating at normal standards. I will call on Universal Pest and Termite again to do my annual cleaning and pest control.

Google Review

Submitted by Bailey Bunn on Friday, Jun 14, 2024

5 Star Testimonial by Bailey Bunn

Overall

A great company, we had rats in the attic and got quotes from 5 different companies, they were the most affordable and most inclusive option. They sanitized the attic, sealed it off, sanitized out duct work, replaced the insulation, and now do quarterly pest services. Techs like Chawn are super friendly, great with our pets, and don’t put uncomfortable pressure on you to upgrade. When the owner had staffing issues he was always very apologetic and tried to rectify any issues. Definitely recommend!

Google Review

Submitted by D M on Friday, Dec 22, 2023

5 Star Testimonial by D M

Overall

We've been with Universal for years and every interaction with Dave Shafer has been great. He is consistent in being very personable, professional, and knowledgeable. He explained every aspect of the job he performed when he was out recently without us having to ask any questions.

Google Review

Submitted by TJ Watkins on Friday, Nov 03, 2023

5 Star Testimonial by TJ Watkins

Overall

Just wanted to share how great of a job that David Shafer did with my crawl space. Sealed it up super nicely! Was professional, friendly, and on time. Highly recommended.

Google Review

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