Josh is the best…great personalized service. Called back when he said he would, handled an order that was missing a tile, helped load my vehicle. Give this guy a raise!

Google Review

Submitted by Tc B on Tuesday, Jun 25, 2024

Don't approve work until they get the 3rd party out to provide final measurements. I wasn't given that courtesy and the price, once installed, was significantly more than initial quote. They agree the installer should have told one of us but the answer was pay or the installer will go out to tear out... and I quote that ridiculous option I was given. Great news is the finish project looks great.

Response from owner is disappointing and misleading. I gave them plans and they quoted me for initial countertop. They were $1,700 off, regardless of adds. They confirmed that they would let me know if the price changed and I would have to approve. Owner - did your company follow protocol and get my approval before work was done? The answer is no and that is your simple math.

Google Review

Submitted by Randy L on Thursday, May 11, 2023

5 Star Testimonial by Randy L

Overall

Tile for Less is a great store, the staff is knowledgeable, polite, and professional. They will help you with questions and suggestions, help you load your purchases, and are just all around great guys. Special shout out to Josh, and Damon, you guys rock!!!

Google Review

Submitted by Raye DeWolfe-Molesky on Friday, Feb 24, 2023

5 Star Testimonial by Raye DeWolfe-Molesky

Overall

Love, love love this place! I'm rebuilding my home aftet a fire and have purchased all my tile and flooring here. 20mil LVP for $2.77 you just can't beat it. Wide variety of items at extremely reasonable prices! The team here is also kind, insightful and have great recommendations!??? Still absolutely live their tile, stone and flooring not to mention their insight, design assistance and fantastic service. Photos of finish project attached. Thanks again Damon!

Google Review

Submitted by LeeAna on Wednesday, Jul 27, 2022

5 Star Testimonial by LeeAna

Overall

We always look here for tile for any project! And we always know we can rely on Damon's amazing customer service! He has helped us in every way he can when we reach out to him! We are so glad Damon works here we appreciate his help every step of the way, every single time! Wish we could give him 100 stars! He's the absolute best! Thank you Damon!

Google Review

Submitted by Wendy “wavy.wendy” Luu on Saturday, Jul 09, 2022

5 Star Testimonial by Wendy “wavy.wendy” Luu

Overall

Hands down the absolute BEST customer service + assistance I have ever received. Came in not knowing exactly which tiles would best suit my project and came out an extremely happy customer! Frank was running the store on his own today when I went in. He not only helped suggest which tiles to go for, but really went the extra mile by offering to let me bring my project in so that he could measure and cut all of the tiles for me to make sure I had the perfect fit! Between running back and forth from cutting my tiles, greeting + assisting other customers who came in, to answering the phone and ringing people out-- Frank was killin' it & surprised me with his level of professionalism, multi-tasking skills, and positive attitude. I will definitely be coming back to this store because of this gentleman (*and promise to bring an easier project next time lol*) and will of course suggest whoever needs tiling help/products to visit Frank at the Federal Way Tiles for Less location!!

Google Review

Submitted by Joann Burnett on Tuesday, May 24, 2022

5 Star Testimonial by Joann Burnett

Overall

We have had the good fortune to work with Tile for Less in Federal Way! They have experience and knowledge that is very important in aiding their customers! Josh helped significantly and beyond belief on our recent upgrade! He’s fantastic! Kudos to him!

Google Review

Submitted by Sara Cook on Sunday, Nov 14, 2021

5 Star Testimonial by Sara Cook

Overall

Great place for in stock tile selection! The gentleman working was so helpful and offered great selections. All tile for the shower is from them as well as the LVT for the flooring. Very happy with the price points, customer service, quality, and return policies. Will absolutely use for future projects.

Google Review

Submitted by Yeti on Saturday, Oct 17, 2020

5 Star Testimonial by Yeti

Overall

Large selection of tile at decent prices. The staff saw us coming into the parking lot and took the time to wipe the door handles with disinfectant for us before we came in. We were greeted by masked employees who offered help, and gave us plenty of space when we said we were just browsing. We had a few questions that were answered by knowledgeable staff.

It is so nice to visit a store like this and not have pushy and annoying sales people. Everyone was polite and professional!

Google Review

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