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Contractor ADT Security Services in Tacoma WA

ADT Security Services

Security & Automation Contractors
 Tacoma, Washington, 98406

Rated 2.6/5 (5 Reviews)
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Call: +1 253-341-4794

Contact Information

Company Name
ADT Security Services
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Phone Number
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Call: +1 253-341-4794
Location
6102 N 9th St
Tacoma, Washington, 98406
United States

Company Details

Hours of Operation
Monday: 8AM-4PM
Tuesday: 8AM-4PM
Wednesday: 8AM-4PM
Thursday: 8AM-4PM
Friday: 8AM-4PM
Saturday: Closed
Sunday: Closed
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ADT Security Services Specialties

Access card and key fob programming
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Access control system installation
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Alarm system installation
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Arlo Security Cameras
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Audio and video conferencing systems
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Biometric access system installation
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Blink Security Cameras
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CCTV camera installation
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Door entry system installation
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Emergency communication system installation
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Eufy Security Camera
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Fire alarm system installation
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Home Security Cameras
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Intercom system installation
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Intrusion detection system installation
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Network cabling and infrastructure
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Outdoor Security Cameras
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Public address system installation
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Security Camera installation
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Security camera maintenance
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Video doorbell installation
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Video surveillance system installation
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VoIP phone system installation
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Wi-Fi network installation
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ADT Security Services Reviews

Submitted by Justin Watts on Tuesday, Aug 27, 2024

1 Star Review by Justin Watts

Overall

Stuck in a 36 month contract that we've been in for a year & told by ADT that they'll charge us $900+ to cancel. Seems like a scam to me.

Google Review

Submitted by Elise Fowler on Tuesday, Aug 13, 2024

1 Star Review by Elise Fowler

Overall

Our technician Matt was over 1.5 hour late to our 4pm appointment on a Friday night. He then went through and spent 3+ hours redoing the walk through our sales agent Hugo did, spent another 2 hours upselling us, and then finally finished installing at 11:30 AT NIGHT. We felt held hostage - we asked multiple times to reschedule and were refused by both Matt and Hugo. We felt forced into upgrades as the tech said " It doesn't matter if I like them or not, someone who I've installed for this week will get broken into" as he proposed the "new" system. The underlying threat was repeated multiple times and we ultimately felt coerced.
I am the homeowner, but the tech continuously only deferred to my boyfriend. Any time I questioned something, the tech would speak down to me and try to shift to discuss with my boyfriend. I asked multiple times when we would be done and he'd say "soon."

6 hours. It took over 6 HOURS. We are insanely disatisfied and I feel violated in terms of my time and money.

Google Review

Submitted by Demetria Orthouse on Wednesday, Apr 03, 2024

5 Star Review by Demetria Orthouse

Overall

Khalid came out to do our install with is team, I believe Jesse, and they were great! They were super knowledgeable on the equipment and took their time to make sure we knew how to use the system before they left. Great job and highly recommended!

Google Review

Submitted by E Ma on Friday, Feb 09, 2024

1 Star Review by E Ma

Overall

Trash!!!! Do NOT use ADT! Once you sign up they treat you like you don’t matter. I’ve been paying on an account for over a year and it’s just sitting in my closet not working. It’s easier to just pay until the contract is up vs work with them to get it working.

Google Review

Submitted by Donald Keating on Thursday, Jan 11, 2024

5 Star Review by Donald Keating

Overall

I had the best experience I've ever had with the manager named Jade Dunlap and he helped me feel safe and secure beyond what my expectations were. If you want great things from great people, call and speak to Jade Dunlap directly. You will not be disappointed.

Google Review
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