Overall great service. The employee they sent out, Art, was friendly, punctual, and informative. The job was taken care of in a timely manner, and Art was respectful of the space/did not leave a mess. Would happily do business with them again!

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Submitted by Leah Wicander on Thursday, Jul 11, 2024

5 Star Testimonial by Leah Wicander

Overall

Professional service each step of the way, from booking the appointment through installation. Great communication from the technician regarding arrival time and estimated time of install as well, and photos of completed setup were emailed afterwards. We had a water softener and a water heater installed and I never once felt like we were being pushed into more expensive options that weren't suitable for us. All of our questions were answered thoroughly as well.

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Submitted by Jeanne Hockett on Tuesday, Jul 09, 2024

5 Star Testimonial by Jeanne Hockett

Overall

Andrew was great!! Love that we got a text telling us of his arrival time. He installed a new sump pump and didn't take very long at all. Prompt and professional!! ? ? Thank you Avid!

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Submitted by Holly Pace on Monday, Jul 08, 2024

5 Star Testimonial by Holly Pace

Overall

Avid saved me when I clogged my garbage disposal. Kay was so sweet on the phone, she was even able to get someone over before I left for work. Collin finished the job super fast and was so friendly. Excellent experience!

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Submitted by Jeff Garthwait on Monday, Jul 08, 2024

5 Star Testimonial by Jeff Garthwait

Overall

Wow, what a nice experience. After 50 years, my water heater finally died the day after the 4th of July. I called up Avid and had someone at the house within 2 hours. Two fine young men showed up to do the work. Fair prices, excellent service. Would highly recommend!

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Submitted by Stacie Meyer on Monday, Jul 08, 2024

5 Star Testimonial by Stacie Meyer

Overall

My water heater started leaking on a Saturday. Avid worked with our UHP to get us quick service and we had a new water heater on Monday! The two plumbers were very friendly, conscious of carpet while moving new unit to the basement & bring up the old unit. They worked quite efficiently and were done in under 2 hours.
No meads or anything for me to clean up! They explained what they did after install and we had hot water in less than 2 hours!
Thanks Avid for your quick and friendly service!

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Submitted by Jeff Hanes on Thursday, Jun 20, 2024

5 Star Testimonial by Jeff Hanes

Overall

We had a minor leak in the kitchen sink. Avid responded promptly and courteously and gave us a reasonable price for the repair. We'll use them again. Second visit was for a utility room leak that we couldn't find. Fixed in ten minutes. The best part is that they're quick to schedule and quick to finish.

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Submitted by Stacy Isferding on Thursday, May 09, 2024

5 Star Testimonial by Stacy Isferding

Overall

Avid Pluming was great to work with. They called right away and were able to come over quickly. They were very knowledgeable and explained all my options thoroughly. They gave me time to make a decision, and as soon as I did, I was able to schedule them right away to replace my water heater. I highly recommend and am happy with my new water heater!

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Submitted by Stephenie Ayer on Tuesday, Mar 12, 2024

5 Star Testimonial by Stephenie Ayer

Overall

Avid plumbing came and extended our gas line to our kitchen range. They came beforehand and performed a free quote so I knew exactly what I would be paying. They communicated well, worked hard and cleaned up after themselves. I am very pleased with their work. I would highly recommend them.

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