Ashley was very helpful and awesome to deal with however installation was a nightmare installers walked away from the job more than once we had to call the manager multiple times to get them to come back and complete the job said that they were extremely busy and backlogged unacceptable excuses not to finish a job that they started sent an installer with the carpeting forgot the padding so he was unable to do the job that day padding was delivered to the house we had to move it into the garage so it wouldn't be wet overnight installer came back the next day

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Submitted by Melvin Denison on Friday, Jul 12, 2024

5 Star Testimonial by Melvin Denison

Overall

Excellent place to deal with, fair pricing and prompt. No pushy sales people which I can't stand. Would highly recommend for your flooring needs

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Submitted by Brenda Schmidt on Saturday, Feb 10, 2024

5 Star Testimonial by Brenda Schmidt

Overall

I had great customer service from everyone at Carpet City.
Very attentive capable and professional help. Jim, Chase, Robin, Brad, and Tristen, all were wonderful to work with.
Installed my LVP Flooring in record time!
I went from an old carpeted kitchen to one I will love to show off to family and friends! Thanks All!❤️

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Submitted by Kelsy Krieger on Sunday, Feb 04, 2024

5 Star Testimonial by Kelsy Krieger

Overall

Ashley was so nice and very willing to help us pick the right carpet. Best experience I’ve had when it comes to purchasing carpet. Would highly recommend and will be back for future flooring needs.

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Submitted by Mark Panzer on Sunday, Oct 15, 2023

5 Star Testimonial by Mark Panzer

Overall

Just went there for a remnant for my office at work. The guys were super nice and helpful and the carpet was a great value. Not sure about the new carpet installation because i didnt need that but i would give them my business if I needed carpet or any type of flooring.

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Submitted by Patricia Anderson on Thursday, Oct 12, 2023

5 Star Testimonial by Patricia Anderson

Overall

We are sooo happy with the courteous friendly knowledgeable and helpful staff . Made us feel we were their only job, even though clearly we weren't. They have made the process so easy with no pressure and we are so exticed for our install. Can't wait to review after completion with pictures. Confident our house will be transformed with the new flooring!

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Submitted by S on Friday, May 10, 2019

5 Star Testimonial by s

Overall

I cannot express how amazing Jenn was with me today ! She has kept in contact with me about remenat carpet and I bought 2 rolls of it today because it was exactly what I was looking for ! Thank you so much!!!

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Submitted by Robert Polzin on Tuesday, Jul 12, 2016

5 Star Testimonial by Robert Polzin

Overall

We purchased carpet for our Master Bedroom and 16x16 vinyl tiles with grout for our kitchen and dining areas. We could not be more PLEASED! The service was great, the installation was great. Very clean and professional. My wife and I would recommend to our friends and we will certainly be back when we are in the need for their services.

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Submitted by Linda Hoffman on Tuesday, Jan 05, 2016

5 Star Testimonial by Linda Hoffman

Overall

I am very pleased with the carpeting that I purchased this last fall. Not only did the sales representative help me with choosing the rug that would best fit my needs, but she also helped me stay within my budget. Installation was excellent & everything was cleaned up so that I could enjoy my new carpeting immediately. Carpet City will be my choice for future carpet needs.

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