All around wonderful experience. I can’t believe how quickly they were able to install a new unit in my home during the middle of the worst heat wave of the summer. On top of that they loaned and installed a window a/c unit to hold me over. Wonderful service and experience start to finish.

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Submitted by Christine Wirth on Wednesday, Jul 10, 2024

5 Star Testimonial by Christine Wirth

Overall

Our appointment was early morning which we were very grateful. Dakota let us know when he was on his way. He was prompt and knowledgeable. His expertise was appreciated.

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Submitted by Daniel Young on Monday, Jun 24, 2024

5 Star Testimonial by Daniel Young

Overall

Andrew B was phenomenal and helped install a new Thermostat. He instantly figured out the problem and got everything done for me so we don't die in this heat wave. The new unit looks fantastic and all the work done in a hour.

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Submitted by Amy Ostrow on Friday, Jun 21, 2024

5 Star Testimonial by Amy Ostrow

Overall

I needed service for a two unit ductless mini-split that share a condenser. Johnson & Johnson was excellent through the whole process. Initially scheduled an appointment then rolled the dice to see if I could get something sooner with the heat coming in a couple of days. They said they would let me know if something opened up. I received a call the next day, accepted the opening, and Dalton was the technician. He did an excellent job, was kind, professional, and made practical recommendations while being thorough and efficient. During the few different times I called, I talked to Kim and Kristin and they were both patient and understanding with my questions, just excellent. Everyone was kind and competent, will definitely call them again for future service. Thank you!!

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Submitted by Rubynia Moreno on Friday, Jun 21, 2024

5 Star Testimonial by Rubynia Moreno

Overall

Wonderful experience. Extremely knowledgeable and extraordinarily willing to explain what was wrong with our ac unit and making sure I understood as well as how the package for preventative package worked without up selling. Also explained out how much everything cost step by step. Very respectful. It was a wonderful experience!

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Submitted by Pam Arnold on Thursday, May 23, 2024

5 Star Testimonial by pam arnold

Overall

I had three techs installing a new heat pump system—-Gavin,Seth, and Isaiah. They were polite, very professional and did a great job. I have a yearly maintenance contract with J&J so have met several different techs and they are the most impressive part of this company. They are all very good, personable and well trained.

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Submitted by Sherry Kerns on Monday, May 20, 2024

5 Star Testimonial by Sherry Kerns

Overall

Your check up service works beautifully. He was here this morning. Took care of our heat pump and my 72-year-old husband does not have to worry about it anymore. Thank you. Your technician did an excellent job. I highly recommend you

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Submitted by Brian Welch on Sunday, May 19, 2024

5 Star Testimonial by Brian Welch

Overall

The 2 young men that removed my old heat pump and installed a new system did a great job, they were very knowledgeable. They didn't hesitate to answer any questions I had, they explained the new system to Us and made sure we knew everything that we needed to know about the new system. They cleaned up after themselves and I'm very impressed. I wouldn't go any else for my heating needs. Thanks for all the great service.

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Submitted by N F on Monday, Apr 29, 2024

5 Star Testimonial by N F

Overall

Best service I've seen in a long time. Andrew was sure to help educate and explain without trying to rush out or push off concerns. Don't think I could have asked for anything better in a tech tbh. Thank you!!!

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